Introduction
These Terms of Use (“Terms”) govern your access to and use of Pitco Foods (“Pitco,” “we,” or “us”) websites (“Site”), applications, services, and any functionality offered directly by us or through third parties. By using our Site or Services, you agree to these Terms. If you disagree with any part of these Terms, you should stop using our Site and Services immediately.
Eligibility
- You must be 18 years or older to use our Site and Services.
- Minors may only use the Services with permission from a parent or legal guardian who agrees to these Terms on their behalf.
Terms of Sale
- Shipping & Fees: When making a purchase, you agree to pay any applicable shipping, handling, and processing fees. These fees cover order processing, packaging, and delivery.
- Inaccuracies & Updates: Occasionally, product descriptions or pricing may contain errors. We reserve the right to correct these errors and update your order or cancel it if necessary.
- Returns & Refunds:
- Non-Perishable Products: Return requests must be made within 10 days of delivery. Refunds are issued upon receipt of the product in good condition.
- Perishable Items: Returns or exchanges are only accepted if the item is defective or spoiled upon delivery.
- Special Offers: We may offer time-limited promotions, such as free shipping or gifts with purchase. These offers are subject to their individual terms and may not be combined with other promotions.
Acceptable Use of the Site & Services
You agree to use the Site responsibly. Prohibited activities include, but are not limited to:
- Violating any applicable law or regulation.
- Infringing on the intellectual property or privacy of others.
- Sending spam or unauthorized promotional communications.
- Introducing viruses or malicious code to disrupt the Site or Services.
- Attempting to bypass security measures or reverse-engineer our systems.
Ownership & Intellectual Property
All rights, titles, and interests in the Site, including software, content, and trademarks (“Our Content”), are owned or licensed by Pitco Foods. Users may not reproduce or use Our Content without written permission from Pitco.
Privacy
Your privacy is important to us. Our Privacy Policy outlines how we collect, use, and protect your personal data. You are responsible for safeguarding your account credentials and notifying us of any unauthorized access.
Third-Party Links
Our Site may contain links to third-party websites. These links do not imply endorsement, and we are not responsible for the content or practices of these external sites. We encourage you to review the terms and privacy policies of third-party websites.
Changes to the Site & Services
We reserve the right to modify or discontinue our Site or Services at any time without notice.
Termination of Use
Pitco may terminate or suspend your access to the Site or Services at its sole discretion if you breach these Terms.
Disclaimer & Limitation of Liability
- The Site and Services are provided “as-is” and “as-available.”
- We disclaim all warranties, express or implied, including warranties of merchantability and fitness for a particular purpose.
- We are not responsible for any loss or damages, including those caused by errors, system outages, or unauthorized access to your account.
- Our total liability for any claims related to these Terms is limited to the amount paid by you for our Services in the 12 months preceding the claim.
Indemnification
You agree to indemnify and hold Pitco Foods harmless from any claims, damages, or legal fees arising from your use of the Site or violation of these Terms.
Arbitration & Dispute Resolution
Any disputes will be resolved through binding arbitration under the rules of the American Arbitration Association. You waive your right to a trial by jury or participation in a class action. Exceptions include small claims cases or actions involving government agencies.
Force Majeure
We are not liable for delays or failures caused by events beyond our control, including natural disasters, labor strikes, or technical issues.
Governing Law & Jurisdiction
These Terms are governed by the laws of the State of California. Any disputes will be resolved in the state or federal courts located in San Francisco, California.
Changes to These Terms
We may update these Terms from time to time. If we make material changes, we will notify you by posting the revised Terms on the Site. Your continued use of the Site or Services constitutes acceptance of the updated Terms.
Third-Party Fulfillment Partners
If your order is fulfilled by another delivery partner, you also agree to their terms of service.
Contact Us
If you have questions about these Terms, please contact:
Pitco Foods
Email: sjorecept@pitcofoods.com
Last Updated: 10/24/2024