Introduction
At Pitco Foods (“Pitco,” “we,” or “us”), we value your privacy. This Privacy Policy (“Policy”) explains how we collect, use, disclose, store, and protect your personal information. It applies to individuals who make purchases from Pitco Foods or interact with us through our website, events, surveys, or other activities. By using our services, you agree to the terms of this Policy.
Categories of Personal Information We Collect
- Contact Information: Name, mailing address, phone number.
- Account and Identifying Information: IP address, login credentials, browser type, device information.
- Payment Information: Credit card details and transaction history.
- Geolocation Data: Information regarding your physical location.
- Demographics: Age, gender, marital status, preferences, and hobbies.
- Internet Activity: Browsing behavior on our site, time spent on pages, and interactions.
- Purchase Information: Items viewed, purchased, or added to cart.
- Inferences: Profiles generated from personal data to predict your preferences and interests.
How We Use Your Information
- Transactions: To process orders, manage accounts, and provide customer service.
- Analytics: To track usage trends and improve our website and services.
- Marketing: To send promotions, discounts, newsletters, and personalized offers.
- Customer Support: To answer inquiries and resolve complaints.
- Legal Compliance: To meet legal requirements, ensure safety, and prevent fraud.
Sources of Personal Information
We collect data from:
- Direct Interactions: Through our website, surveys, or customer service.
- Third Parties: Vendors and advertising partners based on your consent agreements.
- Passive Technologies: Cookies, web beacons, and tracking pixels.
Sharing of Information with Third Parties
- Service Providers: For payment processing, shipping, and marketing.
- Affiliates: Within Pitco’s corporate family for business purposes.
- Legal Obligations: When required by law enforcement or courts.
Cookies and Tracking Technologies
We use cookies to enhance your browsing experience. You can manage cookie preferences through your browser settings. We also partner with advertising networks to deliver tailored ads across platforms.
To opt out of Google Analytics tracking, visit
Google’s Opt-Out Tool.
Your Privacy Rights (California and Nevada Residents)
- Right to Know: Request details of personal data we collect.
- Right to Delete: Request deletion of your personal information (with exceptions for legal or transactional purposes).
- Do Not Sell My Information: Opt out of the sale of personal information. Visit our Do Not Sell page to exercise these rights.
Security
We implement security measures to safeguard your personal data, but no system is entirely foolproof. We encourage you to contact us if you have concerns.
Children’s Privacy
We do not knowingly collect personal data from children under the age of 18. If you believe we have collected data from a minor, contact us to remove it.
Contact Us
If you have any questions, please contact us at:
Pitco Foods Privacy Office
Email: purchasing@pitcofoods.com
Policy Changes
We may update this Policy from time to time. Changes will be posted on our website with the updated “Effective Date.” By continuing to use our services, you agree to the revised Policy.
Last Updated: 10/24/2024